tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6622786207
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access your account. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal. If you still encounter problems, wait patiently after clicking "send OTP" and seek assistance via live chat if the OTP doesn't arrive.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your correct KYC (Know Your Customer) details to our customer support via email to assist with account transfer. This will help resolve the issue and ensure you can access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any compatibility problems. This will allow you to easily log in and access the updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not for bonus amounts. You cannot withdraw bonus rewards, only the funds you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Completing these steps will help facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this timeframe can range from 30 minutes to 3 hours. However, occasional delays in payment processing may require users to wait up to 24 hours. This delay in payment processing is an exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
Any winnings from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. The bonus amount itself cannot be withdrawn, but any winnings earned while using it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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