tenexch

tenexch App support

Contact
+91 0494686264

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, enter your registered mobile number after opening the app and verify the OTP sent to you. This process eliminates the need for a password or email login. You can now easily access the app with just your registered mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, you can try again or seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

If you're experiencing issues logging in, try using your active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app smoothly.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money collected cannot be withdrawn, and only earnings from gaming activities are eligible for withdrawal. This means users can only withdraw the money they've earned through gaming, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, including linking your Aadhaar card, UPI, and bank account information. This will ensure a smooth and secure process. Saving your KYC details will enable you to access all the features of the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically result in a process time of 30 minutes to 3 hours. However, occasional payment delays can cause wait times of up to 24 hours. This may add extra time to the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, start by checking your transaction history in the settings section. If your withdrawal request is delayed, don't worry, as the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for further assistance.

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