tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4631654011
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection is stable and strong. If you still encounter issues, try clicking "send OTP" again and wait for a response. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send the correct KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and allow you to access your account again.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device. Download the latest version of the app, which should resolve any issues you were experiencing. You can then log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawal is limited to the money earned from gaming activities, not including bonus amounts. This means you can only claim earnings from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, UPI, and updating your bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned using the bonus amount can be withdrawn by the player. This restriction applies to prevent misuse of the bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, as the withdrawal may be processed within 24 hours. If it's not reflected, contact their care centre for assistance.
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