tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3562815197
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this process, verify your internet connection and wait for a strong signal. If no OTP is received after a reasonable time, try using the app's support system through live chat for assistance. Clicking on "send OTP" may require a brief wait before re-initiating the process.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, submit your updated KYC details via email to assist with account transfer. This will help resolve the issue and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once downloaded, you can log in and enjoy playing the updated app. This should resolve any compatibility or login problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw the money they've earned from playing games, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, including saving your Aadhar card, UPI, and bank details. This is a mandatory step to ensure a smooth process. By doing so, you'll be able to securely store your essential information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking around 30 minutes to 3 hours to complete. However, payment processing can be slower, sometimes taking up to 24 hours to be finalized. This delay in payment is an exception rather than the rule in this app's otherwise efficient workflow.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
Convenient and secure methods for deposits and withdrawals are available, including credit/debit cards, electronic wallets, and cryptocurrency options, catering to your specific preferences. Additionally, our dedicated customer support team is available 24 hours a day, 7 days a week, via live chat, email, or phone, ready to assist you with any questions or concerns you may have. Whether you need help with setting up your account, resolving an issue, or simply have a question about a particular feature or service, our team is always here to help. We understand the importance of convenience and security in online transactions, and we strive to provide a seamless and stress-free experience for all our customers.
Our user-friendly platform supports a wide range of deposit and withdrawal methods, including traditional options such as credit/debit cards and bank transfers, as well as modern electronic wallets and cryptocurrencies. We offer flexibility and convenience, allowing customers to choose the method that best suits their needs. Our dedicated customer support team is available 24/7, providing assistance with any questions or issues that may arise. Our team is always ready to help, ensuring a smooth and enjoyable experience for our customers. Whether you need help depositing funds, withdrawing winnings, or resolving a technical issue, our support team is here to guide you through the process and provide a timely solution. Our commitment to customer satisfaction is unwavering, and we strive to provide a hassle-free experience from start to finish. With our platform, you can rest assured that you're in good hands, and that our team is always available to support you every step of the way.