tenexch

tenexch App support

Contact
+91 9678869122

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, which replaces the need for a password or email. This method allows for easy and secure login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still experience issues, wait for the OTP to be sent after clicking the send button, and if it's not received, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use your active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app and then reinstall it, allowing you to log in and play with ease. This should update your app to the newest version and resolve any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This means you can only cash out the real winnings from your gaming sessions.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This requires saving your Aadhar card, UPI information, and bank details within the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may occasionally experience delays, requiring a wait of up to 24 hours. This delay can occur despite the overall efficiency of the app's services.

Q4: Why is the bonus balance not being withdrawn?

You can only use the money earned from the bonus to play more games, not to withdraw it for personal use. The bonus earnings can be withdrawn, but the bonus itself is for gaming purposes only. Any money you win while playing with the bonus can be withdrawn as normal.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and view your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their care centre.

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