tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5853179979
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection with a strong signal. If you still don't receive the OTP, you can initiate live chat support from the app for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active number. If it has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and get your account shifted accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, and not for bonus amounts collected. This means users can only access their earnings from actual gaming activity.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhaar card, UPI, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a process that takes between 30 minutes to 3 hours to complete. However, occasional delays with payments may cause the process to take up to 24 hours. This can be due to unforeseen issues with payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw the separate earnings made while playing games using the bonus amount. This means bonus earnings are non-transferable and separate from regular game earnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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