tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5731164567
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to gain access, eliminating the need for a password or email. This streamlined process allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a stable connection. If you still don't receive the OTP, click 'send OTP' again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will assist in updating your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without problems. This should provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amounts collected. This means you can only withdraw earnings from your gaming activities, excluding bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's processing time varies from 30 minutes to 3 hours due to its fast and stable services. However, sometimes payment delays can occur, requiring users to wait up to 24 additional hours. This can cause some variability in the overall completion time of transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus in gaming and cannot withdraw it. The bonus funds are separate from your winnings, which can be withdrawn. Your winnings earned by playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to verify if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their customer care centre.
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