tenexch

tenexch App support

Contact
+91 7307105215

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. Once verified, you can access the account without needing a password or email. This method provides a simple and secure login process.

Q2: What should I do if I am not getting OTP?

To initiate the process, verify that your internet connection is strong and stable. Wait for a proper signal, then click on "send OTP" to proceed. If you don't receive the OTP within the allotted time, contact the app's support team via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number associated with your account. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues and complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device and then download the latest version. Once the newest version is installed, you should be able to log in and enjoy playing the app without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus money. This means you can only cash out the money you've earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all required KYC details in the app, including saving your Aadhaar card, UPI information, and bank details. This is necessary for the registration process. Saving these details will facilitate a smoother and more efficient experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes between 30 minutes to 3 hours to complete due to its fast and stable services. However, occasional delays in payments may cause users to wait for up to 24 hours. This delay in payment processing is an exception to the otherwise efficient experience provided by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games, but not the bonus amount itself. The bonus funds are strictly for gaming use and separate from withdrawable funds.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact the care centre for assistance.

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