tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4778585649
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to you. This secure method eliminates the need for a password or email login. With just your mobile number, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. After clicking on send OTP, if you don't receive it, you can use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to the customer support through email to facilitate account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To proceed, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and start playing once it's updated.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than other available options. Withdrawals are only allowed for earnings from gaming, with bonus money remaining non-withdrawable. Users can cash out their hard-earned gaming rewards, but not bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow processes to be completed within a timeframe of 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for their transactions to be processed. This delay can add an extra layer of waiting time beyond the initial 3-hour window.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once it is earned by playing games with the bonus amount. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still encounter an issue, you can contact their care centre for assistance.
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