tenexch

tenexch App support

Contact
+91 5715136473

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This secure method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection to ensure a strong signal. If you're still having trouble receiving the OTP, wait for the designated time and then contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If your account number has changed, try to log in with the new active number. If the issue persists, send your proper KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue and shift your account successfully.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the problematic app from your device and then download the latest version. Once the update is installed, you should be able to log in and play the app without any issues. This should ensure a smooth and enjoyable experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for money earned from gaming, and bonus funds cannot be withdrawn. This distinguishes the app's withdrawal policy from other gaming apps.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Completing these steps is a necessary requirement for further use of the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, some users may experience delayed payments, resulting in a wait of up to 24 hours. This delay can occur despite the app's overall efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the issue persists, don't worry as the funds will be added to your wallet account within 24 hours. If the problem still isn't resolved, you can contact their care centre for assistance.

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