tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3470783148
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP, and you'll be logged in instantly. This eliminates the need for a password or email login, providing a convenient and easy access method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If the number has changed, please submit your updated KYC (Know Your Customer) details through email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, a minimum withdrawal of Rs. 100 is required, which is a higher amount compared to other apps. Bonus earnings cannot be withdrawn, only the money earned from gaming. This restricts withdrawals to earned gaming revenue, not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed with the process, please ensure that all your Know Your Customer (KYC) details are complete and saved within the app. This includes adding your Aadhar card, UPI, and bank details for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait time of up to 24 hours. This delay may affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount are eligible for withdrawal. The bonus amount itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section, where you can see if the withdrawal request is pending or has failed. If it's failed, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
Our user-friendly platform ensures a seamless navigation experience, whether you're playing on a desktop or taking advantage of our optimized mobile interface from anywhere. New players are warmly welcomed with generous welcome bonuses, while loyal members reap the rewards of our lucrative VIP program, packed with exclusive rewards and promotions.
Our customer support is at the heart of our service, with a dedicated team available 24 hours a day, 7 days a week to assist with any questions or technical issues you may encounter. Whether you're experiencing a problem or simply need guidance, our experts are here to help. We understand that technology can sometimes be overwhelming, which is why we're committed to providing personalized support to ensure you get the most out of our services. Join tenexch today and discover a world where thrilling entertainment and notable rewards are just a click away. With our comprehensive support system, you'll be able to navigate our platform with ease and confidence, knowing that help is always just a click away. Whether you're looking for assistance with a specific feature or need troubleshooting help, our team is here to support you every step of the way.