tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7344754439
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first verify that your internet connection is stable and strong. If you still encounter issues, wait for the OTP to be sent after clicking the "send OTP" button. If the OTP doesn't arrive within the allotted time, reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support email to facilitate the account transfer. This will help complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This should ensure a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to the funds earned from gaming activities, and bonus amounts cannot be withdrawn. This allows users to access their earned rewards in a timely manner.
Q2: Is it necessary to do KYC for withdrawal?
To use this app, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Completing these steps is a necessary requirement for using the app's features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay occurs in addition to the standard timeframe for completing the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within our gaming platform, and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings within 24 hours. If your withdrawal request is still failing, the money will be added to your wallet account within that timeframe. If the issue persists, you can seek assistance from their care centre.
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