tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4829181259
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account, eliminating the need for a password or email login. This convenient method allows for easy and hassle-free login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection and a strong signal. Click "send OTP" and wait for it to arrive, or if it doesn't come within the allotted time, use the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will clear any existing problems and allow you to log in and play smoothly. Once updated, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonuses cannot be withdrawn. This allows users to cash out their hard-earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details through this app, which includes saving your Aadhar card, UPI, and all relevant bank details. This information is required for the next steps. Having your details saved in the app will facilitate a smoother process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking around 30 minutes to 3 hours. However, there may be occasional delays in payments, which can extend the waiting time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is failing. If the funds are not visible, they will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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