tenexch

tenexch App support

Contact
+91 4807207890

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. This will send an OTP, which you must verify to complete the login process. Once verified, you can easily access the app without needing a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first check your internet connection for a strong signal. If you still don't receive the OTP, click on "send OTP" and wait for the designated time. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're encountering login issues, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and get your account shifted promptly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you can easily access and play the app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, with bonus funds remaining non-withdrawable. This means you can only cash out the earnings you've accumulated from playing.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, linking your UPI, and saving your bank details. Completing these steps is a requirement for the app's functionality.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process payments in 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for processing. This delay can occasionally disrupt the otherwise efficient payment process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games using the bonus amount are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it is, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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