tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2981870006
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (one-time password) sent to your mobile. This secure method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. Wait for the signal, and then click 'send OTP' and wait again. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please submit your updated KYC details to our customer support via email to complete the account transfer process. This will help us update your account information accurately.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play seamlessly. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can be made only for money earned from gaming, not for bonus amounts. This means users can access part of their earnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours. This delay can happen even with the app's otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in your gaming account can only be used for gaming purposes and cannot be withdrawn. Any winnings made while playing with the bonus amount can be withdrawn as per the standard withdrawal policies.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to settings and review your transaction history. If your withdrawal is pending, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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