tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5450458622
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP that is sent to your number to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal. Click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. They will assist you in completing the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to play the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. However, withdrawals are limited to the money earned from gaming, and cannot include bonus funds. This means you can only withdraw the amount you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all KYC (Know Your Customer) details within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. Overall, the process may take anywhere from 30 minutes to 27 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and not withdrawn. You can, however, withdraw the money earned from games played using the bonus amount itself. This means you can cash out the winnings, but not the bonus given.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
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