tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4150986190
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify, which will automatically log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure your internet connection is stable and strong. Wait for a proper signal and then click 'send OTP,' allowing the system to send the verification code. If the OTP doesn't arrive within a reasonable time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number, and if it has changed, please update your customer support with the correct KYC details via email to facilitate the account transfer. This will help resolve the issue and get your account shifted successfully.
Q4: You are getting blackout and the app is not opening?
Uninstall the current app from your device to resolve the issue. Then, download the latest version, and you'll be able to log in and start playing without any problems. This should ensure a smooth experience with the updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, withdrawal is limited to earnings from gaming activities, and bonuses cannot be withdrawn. This means you can only cash out the money you've won from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhar card, linking your UPI, and saving your bank account details. By doing so, you will be able to complete the necessary information for the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the generally efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot, check your transaction history in settings to see if the withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If this doesn't happen, contact their care centre for assistance.
Our user-friendly interface makes navigating our website a breeze, while our robust security measures ensure a safe and protected gaming environment. Depositing and withdrawing funds is seamless with a range of payment methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies, catering to your convenience. Additionally, our 24/7 customer support team is always available to help you with any questions or concerns, ensuring that your gaming experience remains smooth and hassle-free.
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