tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9564485281
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking send, you can retry or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, provide your correct KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and then reinstall it. You should now be able to log in and access the newly updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means users can only withdraw earnings from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, delays in payment processing may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within our gaming platform and cannot be withdrawn by others. Any winnings earned from playing games with the bonus can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
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