tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8749312196
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify and complete the login process. This eliminates the need for a password or email, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To verify, check your internet connection for a strong signal first. If you still don't receive the OTP, try clicking "send OTP" again and wait. If you continue to encounter issues, you can reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If the number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you have the updated app, you can easily log in and start playing. This should allow you to access the app without any errors.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts collected. This means users can access their earned gaming revenue but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card information, UPI details, and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to typically take 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay in payment may prolong the overall process beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus earnings themselves, however, remain locked and non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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