tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1711891731
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, which will securely log you in without needing a password or email. This convenient method allows for easy and quick access.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive the OTP after clicking "send OTP," you can try again or seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number you registered with. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app easily. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming funds, with bonus money remaining inaccessible. This means users can only redeem the money they've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details. A fully verified profile is required to move forward with the application process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours, but occasional payment delays may cause a wait of up to 24 hours. This delay can be unpredictable, but the rest of the process usually runs smoothly and efficiently. The overall process is generally quick, but payment processing times can vary.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Earnings made with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, visit the settings section and review your transaction history. If your request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If you still have issues, you can contact their care centre for assistance.
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