tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7573514245
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure your internet connection is stable and strong. If you still can't receive the OTP, try clicking on send OTP again and wait for the allotted time. If that fails, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your existing active number. If your number has changed, email your updated KYC details to our customer support for assistance with transferring your account. This will help facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Once uninstalled, download the latest version of the app. After the update, you should be able to log in and play without any issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, not bonus amounts. This means users can access their winnings from gaming activities but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhaar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete certain processes in as little as 30 minutes, but more complex ones may take up to 3 hours. However, users may experience delayed payments, requiring a wait of up to 24 hours. This delayed payment timeframe can vary depending on the specific process and service being used.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are strictly for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, please check your transaction history in the settings. If your withdrawal request is not showing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, contact their care centre for assistance.
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