tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8949033117
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your phone. This secure method eliminates the need for a password or email login. You can easily log in using just your mobile number and OTP verification.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, click on send OTP again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If it has changed, submit your updated KYC details via email to the customer support system to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should allow you to play smoothly again.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means users can only withdraw the money they've earned from playing games, not any rewards or bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank details. Filling out and storing this information is a necessary step in the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions quickly, usually taking between 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay is an exception rather than the rule, but it's essential to be aware of the potential wait time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and not withdrawn. Any winnings made while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for further assistance.
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Our customer support team is available 24 hours a day, 7 days a week, providing assistance through live chat, email, and phone. We're ready to help you with any questions or issues you may encounter, ensuring a seamless and efficient resolution.