tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4553200647
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code via OTP. Verify the OTP to successfully log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still experiencing issues, click "send OTP" and wait for a response. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your original active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and try logging in again. This should allow you to play the updated app without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, bonus earnings are non-withdrawable, and users can only withdraw money earned through gaming. This means users can only withdraw their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all required KYC details in the app, which includes saving your Aadhar card, UPI, and bank details. This information is necessary to proceed with the application. Please ensure all details are accurate and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically expedite the process from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours in some cases. This variance in processing time is an exception to the app's otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus funds can be withdrawn. This means the bonus itself will not be withdrawable, but winnings from it will be.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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