tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0652756272
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive and verify an OTP. This verification process will securely log you in without the need for a password or email. You can now easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using your active number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and access the newly updated app. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. The app does not allow withdrawal of bonus-collected funds.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure that all your Know Your Customer (KYC) details are filled out and submitted through the app. This includes saving your Aadhaar card information, UPI (Unified Payments Interface) details, and all relevant bank account information. Completing these steps is necessary for a successful registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay can impact the overall timeframe for completing the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned by playing games with the bonus amount. This means the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see the status of your withdrawal request. If it's pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for further assistance.
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