tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2058689710
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number for secure login. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is strong and stable. Wait for the OTP to be sent after clicking the send button, and if it doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, submit your correct KYC details to our customer support via email to transfer your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and play the updated app easily.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means users can access their earned rewards, but not bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within the app, which includes saving your Aadhar card, setting up UPI, and entering all relevant bank details. This information is required for the app to function properly. Once complete, your KYC details will be securely stored within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to complete a process. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This extended wait time is a potential drawback in an otherwise efficient system.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn. The bonus itself, however, is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings first. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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