tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2533803865
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This eliminates the need for a password or email login, making the process simpler and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a stable, strong signal. If you still don't receive the OTP, click on send OTP again and wait for the allotted time. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try to use the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support system via email. This will help us assist you in shifting your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and access its features without any problems. This should resolve any compatibility issues and allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to earnings from gaming activities, not bonuses. You cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted in this app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a smooth process that takes around 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a longer wait of up to 24 hours. This can lead to some variability in overall processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the account holder. Any winnings earned from using the bonus can be withdrawn by the account holder. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is not failing. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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