tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5761731183
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. This will trigger an OTP verification process, which you must complete to gain access. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. Click "send OTP" and wait for the allotted time, then try again if the OTP doesn't arrive. If issues persist, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the updated app. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not for bonus collected rewards. This means users can't withdraw bonuses, only the actual winnings from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that you have uploaded all required KYC details in the app, including your Aadhar card and bank information. Additionally, save your UPI details in the app for secure and efficient transactions. This will enable a seamless and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking 30 minutes to 3 hours. However, there may be occasional delays in payment processing, which could extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus earnings are restricted to gaming activities only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request fails, don't worry as the money will be added to your wallet account within 24 hours. If the problem persists, contact their care centre for assistance.
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