tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4202295370
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This method eliminates the need for a password or email login. Once verified, you can easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To troubleshoot the issue, check your internet connection for a strong signal and wait for a proper connection to come through. If you still don't receive the OTP, you can try clicking on "send OTP" again or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to transfer your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, excluding bonus amounts. Bonus earnings cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, payment delays can occasionally occur, requiring a wait of up to 24 hours in such cases. This delay is an exception, but it's essential to be aware of the potential wait time when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from using the bonus can be withdrawn by the player. The bonus amount itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify that your withdrawal request is being processed. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you experience further issues, you can reach out to their customer care centre for assistance.
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