tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6780013528
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number to complete the login process. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you still encounter issues, click on "send OTP" and wait again. If you don't receive the OTP after the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to assist with transferring your account. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Then, download the latest version of the app and you should be able to log in and play without any issues. This will ensure you have the most recent updates and features.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts. Earning from gaming activities can be withdrawn once a certain minimum threshold is met.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhaar card, UPI information, and bank details. This is a mandatory step to ensure a smooth experience. Your accurate and up-to-date information will be used for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a quick process, typically taking 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, resulting in a wait of up to 24 hours. This delay may be an exception to the usual rapid process experienced through the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. The funds earned through gameplay using the bonus amount are eligible for withdrawal. This means you can only withdraw winnings, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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