tenexch

tenexch App support

Contact
+91 7602942898

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) that will be sent to your number, and this will securely authenticate your account. Now, you can easily access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To resolve this issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait for the allotted time. If you're still unable to receive the OTP, you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in to your account, try using your active phone number. If your number has changed, send your updated KYC details to the customer support via email to assist with transferring your account. This will help resolve the issue and get your account updated.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and play the updated app without any problems. This should resolve any compatibility issues and allow you to enjoy the app as intended.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only for the money earned from gaming, not bonus amounts. This means users can cash out their winnings but not any reward or bonus they may have received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed with this app, you are required to complete and submit your KYC details, which include saving your Aadhaar card, UPI information, and all relevant bank details. This will ensure a smooth onboarding process. Please ensure all required information is accurate and up-to-date for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process, completing it within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours for processing. This delay can add to the overall wait time, extending it beyond the initial 3-hour timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games with the bonus amount, but the bonus itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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