tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0624743127
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. Once logged in, you won't need a password or email, making the process quick and easy.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you don't receive an OTP after clicking "send," wait for the allotted time and then contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If your account number has changed, submit your updated KYC details to customer support through email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts in other similar apps. Withdrawals can only be made from the money earned from gaming activities, not from bonus amounts. This means you can cash out your winnings but not any rewards or bonuses awarded to you.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. A fully completed KYC is required to continue with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay is a rare exception to the typical efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot this issue, check your transaction history in settings and verify that your withdrawal request has been recorded. If it's not showing, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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