tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7948736800
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to you. This secure method eliminates the need for a password or email login. Once verified, you can easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having issues, click "send OTP" and wait for the time limit to pass. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your complete KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will help resolve the issue and restore access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and play without any problems. This should update the app to its latest version, allowing you to access its features.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are only allowed for earnings from gaming activities, not for bonus amounts. This means users can only cash out the money they've earned through gameplay, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and uploaded in this app. This includes saving your Aadhar card, UPI, and all required bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within a range of 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be processed. This delay can vary depending on the specific situation.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their customer care centre for assistance.
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