tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2790695453
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, simply open the app and enter your registered mobile number. Verifying the sent OTP will securely authenticate you, eliminating the need for a password or email login. This convenient method allows for easy and hassle-free access to your account.
Q2: What should I do if I am not getting OTP?
To initiate the process, first, verify that your internet connection is stable and strong. Wait for the OTP to be sent by clicking on "send OTP" and allow the specified time to pass. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated features. Once installed, you should be able to play the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only earnings from gaming activities can be withdrawn, with bonus rewards excluded from the payout. This withdrawal policy restricts users from redeeming bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in just 30 minutes to 3 hours, efficiently streamlining the experience. However, in some cases, payment delays may occur, requiring users to wait up to 24 additional hours. This delay is a notable exception to the otherwise speedy process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn. This allows you to use bonus funds for gaming while still having the ability to access any winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings of your account. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for further assistance.
We prioritize the convenience and security of our players by offering a range of reliable deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. This ensures that transactions are secure and uninterrupted. At tenexch, the user experience is of utmost importance, and that's why we have a dedicated customer support team available 24 hours a day, 7 days a week, ready to assist you with any questions or issues you may have. Our team is committed to providing prompt and effective solutions to ensure that your gaming experience is seamless and enjoyable. Whether you need help with depositing, withdrawing, or resolving any technical issues, our support team is always available to help. We understand the importance of a secure and hassle-free gaming experience, and we are dedicated to providing just that.
At tenexch, we prioritize security and convenience above all else. We provide a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring fast and hassle-free transactions. Our team of customer support specialists is available 24/7, 365 days a year, to assist with any questions or issues you may have, guaranteeing a seamless experience. In addition to our commitment to security and support, we also offer generous bonuses and promotions that enhance your gaming experience and provide more opportunities to win. Our aim is to provide a user-friendly environment that allows you to focus on what matters most - having fun and potentially winning big. With tenexch, you can rest assured that your transactions are safe, your questions will be answered promptly, and your gaming experience will be enjoyable and rewarding.