tenexch

tenexch App support

Contact
+91 2981961206

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, verify your internet connection is stable and has a strong signal. If you still don't receive an OTP after clicking "send," you can try contacting the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active number associated with it. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will help complete the necessary changes.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current version of the app from your device. Next, download the latest version of this app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings collected through gaming activities, not from bonus amounts. This means you can redeem your actual gaming winnings, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI, and bank account information. This is a mandatory step to ensure a smooth and secure experience. Please ensure all required details are accurately filled and saved within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring users to wait up to 24 hours. This delay can extend the overall completion time beyond the initial estimated timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are exclusive to gaming and cannot be withdrawn by anyone else. You can withdraw the winnings earned by playing games with the bonus amount, but the bonus itself remains non-withdrawable. This means the bonus can only be used for gaming purposes.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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