tenexch

tenexch App support

Contact
+91 8352561002

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP (one-time password). Verify the OTP to complete the login process. Once verified, you no longer need a password or email to access the app.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection and wait for a strong signal. If you still encounter issues, click "send OTP" and allow the time to pass. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If your number has changed, please submit your KYC details to our customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to regain access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version from the app store. Once the new version is installed, you can easily log in and start playing. This should resolve any compatibility problems and allow you to access the updated app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are limited to the money earned from gaming, and not from bonus collections. This means you can only withdraw the actual winnings from your gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

You are required to complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI details, and all relevant bank information. This ensures a seamless and secure onboarding process. Please ensure all necessary details are accurately saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours. This delay can extend the overall completion time beyond the initial estimated timeframe.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the funds you've earned through gameplay, but the bonus amount itself remains non-withdrawable. This means the bonus is a temporary, non-cashable incentive for gaming.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is pending. If it's taking longer than 24 hours to update your wallet, contact their care centre for assistance. They will help you resolve the issue and add the money to your account.

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