tenexch

tenexch App support

Contact
+91 6782128694

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait for the allotted time. If you're still having trouble, you can reach out to the app's support team via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, first try to use the active phone number associated with your account. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support through email to facilitate the account transfer. This will help you shift your account to the new phone number.

Q4: You are getting blackout and the app is not opening?

To continue playing, you'll need to uninstall the current app from your device and then download the latest version. After updating, you should be able to log in and play without issue. This should resolve any problems you're experiencing with the app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus funds not being eligible for withdrawal. This means users can only withdraw the actual winnings they've accumulated through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know-Your-Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, taking around 30 minutes to 3 hours to complete. However, delays in payment processing can occur, causing users to wait up to 24 hours for the transaction to be finalized. These payment delays are an occasional exception to the app's otherwise efficient experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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