tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3663937633
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account, eliminating the need for a password or email. This streamlined process allows for easy and convenient login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. Then, click on send OTP and wait for the allotted time. If you don't receive OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to assist with transferring your account. This will help resolve the issue and get your account updated.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to easily log in and access the updated app. This should allow you to continue playing without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are limited to the earnings from gaming, and bonus money cannot be withdrawn. This ensures that users can withdraw the money they've actually earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app, including saving your Aadhaar card, UPI details, and bank information. This is a necessary step to facilitate a seamless experience. Your timely completion of these details will help expedite the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions from 30 minutes to 3 hours, depending on the complexity. However, in some cases, payment delays may occur, resulting in a wait time of up to 24 hours. This delay can happen occasionally, despite the app's generally efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our user-friendly platform ensures a seamless navigation experience for both newcomers and experienced players alike. For your convenience, we provide support for multiple secure deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies, offering flexibility and peace of mind. With these options, you can easily manage your funds and transactions, without worrying about the security and reliability of your financial information. Additionally, our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist you with any questions or issues you may encounter. Whether you need help with depositing or withdrawing funds, or have concerns about a particular game or promotion, our team is always available to provide guidance and support.
At tenexch, security and convenience are our top priorities. We offer support for a variety of secure deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies, ensuring seamless transactions. Our dedicated customer support team is available 24/7, 365 days a year to assist you with any questions or concerns, providing top-notch service whenever you need it. We understand that security is a critical aspect of online transactions, and we take every precaution to ensure that our systems are robust and secure. Our deposit and withdrawal methods are designed to be protected by the latest encryption technologies, and we regularly update our systems to stay ahead of potential threats. In addition to our secure payment options, our customer support team is trained to handle any issues that may arise, providing prompt and effective solutions to ensure that your experience with us is seamless and stress-free. Whether you have a question about a transaction, need assistance with a deposit or withdrawal, or simply require general guidance, our team is here to help. We value your time and appreciate the importance of convenience in today's fast-paced world. That's why we've designed our platform to be user-friendly and easy to navigate, allowing you to quickly and easily manage your account, track your transactions, and access the support you need when you need it. At tenexch, we're committed to providing you with the best possible experience, combining security, convenience, and exceptional customer service to ensure that you can focus on what matters most - your financial goals.