tenexch

tenexch App support

Contact
+91 7914725958

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login, eliminating the need for a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after a reasonable time, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're unable to log in, try using your active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the updated app without any problems. Once updated, you can start playing again with ease.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts. This means users can access their earned gaming funds, but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow transactions to be processed within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the usual quick processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn. Any winnings from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.

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