tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4069743666
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure a stable internet connection and wait for a strong signal to appear. If you still don't receive the OTP after waiting, you can seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and continue playing without any problems. This should ensure a smooth and uninterrupted gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawn funds can only be from gaming earnings, and bonus money cannot be withdrawn. This rule applies to all withdrawals made through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is relatively fast and stable, taking anywhere from 30 minutes to 3 hours to complete. However, payment processing may experience delays, potentially extending wait times to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. You can withdraw the funds earned from playing games, but not the bonus itself. The bonus amount can only be used to gamble, and any winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If you're still having trouble, the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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