tenexch

tenexch App support

Contact
+91 7613501315

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you still encounter issues, please wait while the app sends the OTP and retry if it doesn't arrive within the allotted time. Alternatively, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the problem and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated app with ease. Once installed, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This allows you to access your earned funds once you've reached the minimum withdrawal threshold.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details within the app. This includes saving your Aadhar card, UPI ( Unified Payments Interface) information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app takes around 30 minutes to 3 hours due to its fast and stable services. However, payment delays can occur, potentially extending the wait time to up to 24 hours. This is an exception to the otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used within the gaming platform and not withdrawn. You can withdraw any winnings made by playing games using the bonus amount. This means the bonus itself is non-withdrawable, but you can withdraw your winnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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