tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8955538955
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely log you in. You can now access your account without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection to ensure a strong signal. Wait for the send OTP prompt, then click to send the verification code. If the OTP doesn't arrive within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the current app from your device and then download the latest version. Once updated, you can easily log in and start playing. This should fix the problem and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only allowed for earned gaming money, not bonus amounts. This means users can only access funds they've won through gameplay, not other incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, including saving your Aadhaar card, UPI information, and all relevant bank details. This is a required step to ensure a smooth experience. Once submitted, your account will be updated accordingly.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for processing times of 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in wait times of up to 24 hours. This delay is typically associated with payment processing rather than the app's overall services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If not resolved, your funds should be added to your wallet account within 24 hours. If you encounter further issues, you can reach out to their customer care centre for assistance.
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