tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3097606657
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) sent to your mobile to successfully log in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, first verify your internet connection is stable and strong. If you don't receive an OTP after a reasonable time, try clicking on send OTP again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using your active number. If your number has changed, update your correct KYC details and submit them to customer support via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other similar apps. Withdrawals are limited to money earned through gaming, excluding bonus amounts. This means users can only withdraw earnings from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays may occur, causing payments to be processed within up to 24 hours. This delay can be due to issues with payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If the request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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