tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4144163257
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you'll be logged in without needing a password or email. This convenient login option allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To initiate this process, check your internet connection for a strong signal and wait for the signal to stabilize. If the OTP doesn't arrive after the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If the number has changed, submit your complete KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the problem and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you can log in and start playing. This should resolve any compatibility problems and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other available options. Withdrawals are only possible for earned gaming income, and not for bonus amounts. This means users can't withdraw bonus money they've collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI information, and bank details. This information will be used for verification purposes. Filling out these details is mandatory for further processing.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally allow for a quick process, taking anywhere from 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for their transaction to complete. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing with the bonus amount. This bonus money is exclusive to gaming and has specific withdrawal rules.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
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