tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3170445475
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP (one-time password). Verify the OTP, and you'll be logged in without needing a password or email. This method provides a convenient and secure way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the send OTP option to be available. If you don't receive the OTP within the given time, you can use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) documents to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most recent updates. After updating, you should be able to log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned money from gaming, not for bonus amounts. This means users can access their earnings but not the bonus rewards they've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card and UPI information, as well as all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in a relatively short time, typically between 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This variance in completion times is a result of the app's processing dynamics.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. The bonus amount itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
Our platform takes pride in providing smooth and secure deposit and withdrawal methods. Users have the flexibility to choose from a variety of options, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies, to manage their transactions with ease and confidence. Furthermore, we ensure that all financial operations are encrypted and protected by advanced security technology, providing an additional layer of protection against unauthorized access or data breaches. This ensures that transactions are processed quickly and efficiently, while also safeguarding sensitive financial information. With our robust security measures in place, users can trust that their transactions are secure and protected at every stage.
Our platform is designed with user-friendly navigation in mind, providing a seamless and intuitive interface that makes it easy for players to access our services. This user-centric approach is complemented by advanced security features that ensure a safe and secure gaming environment for all users. In addition to ease of use, our platform also offers a range of convenient payment options, including credit cards, e-wallets, and bank transfers. These payment methods are processed quickly and securely, eliminating the need for complicated transactions and minimizing the risk of fraud. By providing a wide range of payment options and advanced security features, we aim to create a hassle-free and enjoyable gaming experience for our players. Whether you're a seasoned gamer or new to online gaming, our platform is designed to make it easy for you to access our services and start playing right away.