tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2441368001
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. You will receive an OTP to verify, which will then securely log you in. With this method, you no longer need to remember a password or email credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If the OTP doesn't arrive after clicking send, you can try again or use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active number associated with your account. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any further complications. Once installed, you can start playing the newly updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only possible from earned gaming revenue, not from bonus amounts. Users cannot withdraw bonus money, only the rewards they've earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, in some cases, payment processing may experience delays, potentially requiring a 24-hour wait. This variation in processing time can affect users' overall experience with the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to your account settings and review your transaction history. If your withdrawal is delayed, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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