tenexch

tenexch App support

Contact
+91 8953814851

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) to securely authenticate your account. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin the process, check your internet connection for a strong signal. If you don't receive the OTP, wait a little longer and try clicking "send OTP" again. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, first try logging in with the same active number. If the number has changed, email your updated KYC details to customer support to facilitate a smooth account transfer. This will help resolve any issues and get your account updated successfully.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing seamlessly. This update should resolve any compatibility problems and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only eligible for earnings from gaming activities, not for bonus amounts. This means you can only withdraw the money you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing process times to range from 30 minutes to 3 hours. However, some users may experience delayed payments, requiring a wait of up to 24 hours. This delay can vary due to payment processing issues.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, where you can see if your withdrawal request is processing. If it's failing, don't worry, as the money will typically be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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