tenexch
tenexch
Share
Add to wishlist
This app is available for your device
tenexch
This app is available for your device
Contact
+91 4881009502
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate this process, first check your internet connection for a strong signal. Click "send OTP" and wait for the allotted time, then seek assistance from the app's support system through live chat if you don't receive the OTP.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed on earnings from gaming and not on bonus amounts collected. This means users can access their earned winnings but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
Please complete and submit your KYC details in the app, which should include saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and secure process. All required details must be accurately filled in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can be a rare exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Our commitment to excellence extends beyond the game itself to our customer support, available 24 hours a day, 7 days a week, through live chat, email, and phone. This ensures that any questions or concerns are promptly addressed, providing a seamless and hassle-free experience for our players. Additionally, we regularly host exciting promotions, loyalty rewards, and tournaments to enhance your gaming journey and make it even more engaging and rewarding. These initiatives are designed to foster a sense of community and appreciation among our players, while also providing a unique and personalized experience tailored to their individual needs and preferences. By combining top-notch gameplay with exceptional customer support and exciting incentives, we strive to create a gaming environment that is both enjoyable and rewarding for all our players.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have, ensuring a smooth and enjoyable gaming experience. Whether you need help with a specific game mechanic, have a question about a particular feature, or simply need some guidance, our team is here to provide support whenever you need it. By choosing tenexch, you'll gain access to a vast and immersive gaming world where excitement and real rewards await you with every spin, roll, and distribution. Our platform is designed to provide a seamless and engaging experience, with a wide range of games to choose from and regular updates with new content. Our commitment to customer support is just one aspect of our dedication to providing an exceptional gaming experience. We're constantly working to improve and expand our offerings, so you can always expect a fresh and exciting experience whenever you log in. So why wait? Explore tenexch today and discover a world where the thrill of the game and the promise of real rewards are just a spin away!