tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3900143679
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the code to log in securely without needing a password or email. This convenient login method allows you to access the app easily.
Q2: What should I do if I am not getting OTP?
To initiate the process, check that your internet connection is strong and stable. If you still encounter issues, click "send OTP" and wait for the code to be sent. If you don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, please send your correct KYC details to our customer support team via email to facilitate a smooth account transfer. This will enable us to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play smoothly. This should resolve any compatibility problems or glitches with the app.
Q1: What is the minimum withdrawal amount in the tenexch?
The app has a higher minimum withdrawal amount of Rs. 100. Withdrawals are limited to the money earned from gaming and do not include bonus amounts. This means users can only withdraw their actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app, which includes saving your Aadhar card, UPI details, and bank information. This ensures a smooth verification process. Failure to do so may hinder further progress in the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can extend the wait time to up to 24 hours. This delay may occur if payment processing takes longer than expected.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds you earn can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings section and review your transaction history. If the request isn't immediately reflected, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
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