tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8303992442
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP verification. Once verified, you can access your account without needing a password or email. This convenient method allows for easy login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If the number has changed, please send your updated KYC details to our customer support system via email to assist with switching accounts. This will ensure a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Only earnings from gaming can be withdrawn, not bonus money collected. This means users can access their hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
Please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This will ensure a seamless experience and facilitate further processing. Ensuring accurate and up-to-date information is essential for a successful onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, some users may experience delayed payments, requiring a wait of up to 24 hours. This delay can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings and wait up to 24 hours for the withdrawn amount to be added to your wallet account. If the issue persists, you can seek assistance from their customer care centre.
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