tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2339484752
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. This one-time password will securely authenticate your account without the need for a password or email login. Once verified, you can easily access your account.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection to ensure a strong signal. If you still don't receive the OTP, try clicking "send OTP" again. If the problem persists, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If you've changed your number, submit your updated KYC details via email to assist in transferring your account. This will enable a smooth transition to the new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only allowed for money earned from gaming, not bonus amounts. This means you can withdraw your actual winnings, but not any bonus rewards accumulated within the app.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all required KYC details are accurately filled and submitted through the app. This includes storing your Aadhaar card, UPI information, and other relevant bank details within the app. Completing these steps will help facilitate a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This delay is an exception to the generally efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money earned in gaming activities, not for withdrawals. The funds earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If the money doesn't appear in your wallet account within 24 hours, reach out to their care centre for assistance.
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